Refund / Return Policy
Returns
You may request a return within 30 days of delivery if the item is unused and in original packaging.
How to return
Email support@loopnella.com with your order number. We will send return instructions.
Refunds
Refunds are issued to the original payment method within 5–10 business days after we inspect the return.
Loopnella is operated by Wuhan Hongshan District Xingjun Trading Firm (Sole Proprietorship).
Company Name: Wuhan Hongshan District Xingjun Trading Firm (Sole Proprietorship)
Address: Unit 9-2, 14th Floor, Building C (Lianfeng Building), Zisong Faculty Apartment, Huazhong University of Science and Technology, No. 6 Lumo Road, Hongshan District, Wuhan, Hubei Province (Bangwanqi Business Secretary – Workstation No. 191), China
Email: support@loopnella.com